Cleeka Privacy Policy
READ THIS POLICY CAREFULLY
BEFORE BROWSING THIS WEBSITE OR USING ANY OF THE SERVICES. YOUR CONTINUED USE
OF THIS WEBSITE INDICATES THAT YOU HAVE BOTH READ AND AGREE TO THE TERMS OF
THIS PRIVACY POLICY. YOU CANNOT USE THIS WEBSITE IF YOU DO NOT ACCEPT THIS
POLICY. ALL SECTIONS OF THIS POLICY ARE APPLICABLE
TO BOTH MEMBERS AND GUESTS
UNLESS THE SECTION EXPRESSLY STATES OTHERWISE.
1.
Introduction
1.1 This Privacy Policy is to
be read as if specifically incorporated into the Terms of Service, available
at: https://cleeka.com
2. Privacy
Policy
2.1 For the purposes of this
section, Personal Information will be understood in accordance with the
definition provided in the Protection of Personal Information Act 4 of 2013
("the Act"). Cleeka also subscribes to the principles for
electronically collecting personal information outlined in the Act, and the
further legislation referred to therein. We endeavour to ensure the quality, accuracy and confidentiality of Personal Information in our
possession.
2.2 In adopting this Privacy
Policy, we wish to balance our legitimate business interests and your
reasonable expectation of privacy. Accordingly, we will take all reasonable
steps to prevent unauthorised access to, or disclosure of your Personal
Information. However, it is impossible to guarantee that your Personal
Information shall be 100% secure.
|
2.6 |
2.3 Users will be prompted to
register an account with Cleeka. In so doing, users may be asked to provide the
following information (Personal Information):
2.3.1 First name.
2.3.2 Surname.
2.3.3 Email.
2.3.4 Physical address.
2.3.5 Phone number.
2.4 We will attempt to limit the types of
Personal Information we process
to only that to which you
consent to (for example, in the context of online registration, newsletters,
message boards, surveys, polls, professional announcements, SMS, MMS and other
mobile services), but, to the extent necessary, your agreement to these this
Privacy Policy constitutes your consent as contemplated in section 69 of the
Act.
All payment information will
be captured through the Website. Further, Cleeka shall not retain payment
information on behalf of its users.
We will not collect, use or disclose sensitive information (such as information
about racial or ethnic origins or political or religious beliefs, where
relevant) except with your specific consent or in the circumstances permitted
by law.
2.7 By agreeing to the terms contained in
this Privacy Policy, you consent to the use of your Personal Information in
relation to:
2.7.1 The provision and performance of the services;
2.7.2 Informing you of changes made to our website;
2.7.3 The provision of marketing related services
to you by Cleeka;
2.7.4 Responding to any queries or requests you
may have;
2.7.5 Developing a more direct
and substantial relationship with users for the purposes described in this clause;
2.7.6 Developing an online user profile;
2.7.7 Understanding general
user trends and patterns so that we can develop and support existing and
ongoing marketing strategies;
2.7.8 For security, administrative and legal
purposes; and
2.7.9 The creation and
development of market data profiles which may provide insight into market
norms, practices and trends to help us improve our
offering to you. Such information will be compiled and retained in aggregated form, but shall not be used in any way which may comprise
the identity of a user.
2.8 Although absolute
security cannot be guaranteed on the internet, Cleeka has in place up-to-date,
reasonable technical and organisational security measures to protect your
Personal Information against accidental or intentional manipulation, loss,
misuse, destruction or against unauthorised disclosure or access to the
information we process online.
2.9 While we cannot ensure or
warrant the security of any Personal Information you provide us,
we will continue to maintain and improve these security measures over time in line
with legal and technological developments.
2.10 We store your Personal
Information directly, or alternatively, store your Personal Information on, and
transfer your Personal Information to, a central database. If the location of
the central database is located
in a country that does not
have substantially similar laws which provide for the protection of Personal
Information, we will take the necessary steps to ensure that your Personal
Information is adequately protected in that jurisdiction.
2.11 Your information will not
be stored for longer than is necessary for the purposes described in these
Terms or as required by applicable legislation.
2.12 The Personal Information
Cleeka collects from users shall only be accessed by Cleeka employees, representatives and consultants on a need-to-know basis, and
subject to reasonable confidentiality obligations binding such persons.
2.13 Cleeka shall have the
right, but shall not be obliged, to monitor or examine any information and
materials including any website link that you publish or submit to Cleeka for
publishing on the Site. You shall be solely responsible for the contents of all
material published by yourself.
2.14 We constantly review our
systems and data to ensure the best possible service to our users. We do not
accept any users, or representatives of users, under 18 years of age or who
otherwise does not have the relevant capacity to be bound by this Privacy
Policy.
2.15 We will not sell, share,
or rent your Personal Information to any third party or use your e-mail address
for unsolicited mail. Any emails sent by Cleeka will only be in connection with
the provision of our services and/or the marketing thereof.
3. Log Files
3.1 When you visit Cleeka,
even if you do not create an account, we may collect information, such as your
IP address, the name of your ISP (Internet Service Provider), your browser, the
website from which you visit us, the pages on our website that you visit and in
what sequence,
the date and length of your
visit, and other information concerning your computer's operating system,
language settings, and broad demographic information. This information is
aggregated and anonymous data and does not identify you specifically. However,
you acknowledge that this data may be able to be used to identify you if it is
aggregated with other Personal Information that you supply to us. This
information is not shared with third parties and is used only within Cleeka on
a need-to-know basis. Any individually identifiable information related to this
data will never be used in any way different to that stated above, without your
explicit permission.
4. Cookies
4.1 Cleeka uses cookies. A
cookie is a small piece of information stored on your computer or smart phone
by the web browser. The two types of cookies used on the Website are described
below:
4.1.1 "Session
cookies": These are used to maintain a so-called 'session state' and only
lasts for the duration of your use of the Website. A session cookie expires
when you close your browser, or if you have not visited the server for a
certain period of time. Session cookies are required
for the Platform to function optimally, but are not
used in any way to identify you personally.
4.1.2 "Permanent
cookies": These cookies permanently store a unique code on your computer
or smart device hard drive in order to identify you as
an individual user. No Personal Information is stored in permanent cookies. You
can view permanent cookies by looking in the cookies
directory of your browser installation. These permanent cookies are not
required for the Cleeka website to work, but may
enhance your browsing experience.
5. Links from Cleeka
5.1 Cleeka, and the services
available through the Website, may contain links to other third-party websites,
including (without limitation) social media platforms, payment gateways,
appointment scheduling and/or live chat platforms ("Third Party
Websites"). If you select a link to any Third-Party Website, you may be
subject to such Third Party Website's terms and conditions and/or other
policies, which are not under the control, nor responsibility, of Cleeka.
5.2 Hyperlinks to Third Party
Websites are provided "as is", and Cleeka does not necessarily agree
with, edit, or sponsor the content on Third Party Websites.
5.3 Cleeka does not monitor
or review the content of any Third-Party Website. Opinions expressed or
material appearing on such websites are not necessarily shared or endorsed by
us and we should not be regarded as the publisher of such opinions or material.
Please be aware that we are not responsible for the privacy practices, or
content, of other websites, either.
5.4 Users should evaluate the
security and trustworthiness of any Third-Party Website before disclosing any
personal information to them. Cleeka does not accept any responsibility for any
loss or damage in whatever manner, howsoever caused, resulting from your
disclosure to third parties of personal information.
6
Application Of The Electronic Communications And Transactions Act 25 Of
2002 ("Ect Act")
6.1 Data
Messages (as defined in the ECT Act) will be deemed to have been received by
Cleeka if and when Cleeka responds to the Data
Messages.
6.2 Data Messages sent by Cleeka to a user
will be deemed to have been received by such user in terms of the provisions
specified in section 23(b) of the ECT Act.
6.3 Users acknowledge that electronic
signatures, encryption and/or authentication are not required for valid
electronic communications between users and Cleeka.
6.4 Information to be provided in terms of
section 43(1) of the ECT Act:
6.4.1 Users warrant that Data Messages sent to
Cleeka from any electronic device, used by such user, from time to time or
owned by such user, were sent and or authorised by such user, personally.
6.4.2 This Website is owned and operated by
Cleeka (Pty) Ltd, (Registration Number: 2021/595657/07) a private company owned
and operated in accordance with the laws of the Republic of South Africa.
6.5 Address for service of legal documents: Johannesburg
, Gauteng, South Africa, 2092.
6.6 Contact Number: 0878026007.
6.7 Cleeka - located at www.cleeka.com
6.8 Email address: admin@cleeka.com